Product care
All PAULA CADEMARTORI products are constructed by hand using materials of the highest quality.
It is our intention not only to create beautiful shoes but to ensure their longevity and durability through the correct use of this care guide.
For more information please contact us directly on info@paulacademartori.com and we will be very happy to assist you.
IMPORTANT INFORMATION
Keep your Paula Cademartori shoes out of contact with alcohol, oils, solvents and water, including exposure to rain.
If your shoes become wet, allow them to dry naturally away from any direct source of heat.
Never attempt to clean your shoes with soap or water. You may use leather care products where appropriate, carefully following the instruction information. Prior to use ensure that leather care products are spot tested in an inconspicuous area to test colourfastness.
Always keep your original proof of purchase.
Please note that Paula Cademartori has made these recommendations simply as a courtesy to those wishing to care for our products and customers who follow these guidelines are solely responsible for the result, excluding Paula Cademartori from any responsibility.
HOW TO STORE YOUR PAULA CADEMARTORI SHOES
Always store your Paula Cademartori shoes in their care bag placed inside the shoebox and out of direct sunlight and heat. Ensure shoes with crystals and/or hardware are stored in such a way the accessories are not pulling on any outer fabrication of the shoes. Ensure the shoes are well ventilated before storage.
HOW TO MAINTAIN THE SHAPE OF YOUR SHOES
It is only natural for the shape of the shoes to change over time. Not only will your Paula Cademartori shoes mould to the shape of your own foot but they may stretch further with extensive wear.
To maintain the shape of your shoes we recommend stuffing the shoes with un-coloured tissue paper or using a shoe tree.
HOW TO MAINTAIN THE SOLES
The soles of your Paula Cademartori shoes are made from smooth and delicate leather and will therefore be subject to marking upon first wear. This is not a manufacturing defect. It is a natural process and part of the normal wear of the shoes.
It is not recommended to walk on any wet surfaces as this may alter the structure of the soles and cause staining to the upper.
We do not recommend replacing the soles as this may alter the structure of the shoes.
HOW TO MAINTAIN THE LINING
The lining of your Paula Cademartori shoes is made from smooth leather. You can gently remove surface dirt on the lining of your shoes by using a clean damp cloth to wipe away any impurities. For shoes with suede lining you can use a soft suede brush to gently smooth the pile.
HOW TO MAINTAIN THE HEEL TIPS
With extensive wear the heel tips of your Paula Cademartori shoes may naturally deteriorate. It is recommended to change the heel tips once they start to wear down, before the inner heel begins to show. This is important as having an unstable heel can lead to balancing issues and effect the shape of the entire shoe.
You can change your heel tips at a reputable cobbler.
HOW TO MAINTAIN YOUR CRYSTAL ACCESSORIES
Paula Cademartori products are constructed by hand, including the placement of our exquisite crystal buckles. It is important to ensure the crystals and the surrounding hardware are kept out of contact of the upper fabrication as this may cause the material to snag, scratch or tear.
Ensure the shoes are stored in their care bags in such a way that the crystals do not come into contact with any part of the fabric.
Avoid contact with water, alcohol, oils and solvents. If the hardware happens to be in contact with water, pat dry with a cloth immediately.
TIPS FOR CALF & NAPPA LEATHER
Calf leather is smooth and strong providing a light and durable upper for your shoes. As with all animal skins, leather will naturally wrinkle and soften with age. You can gently remove surface dirt by using a clean, dry, soft cloth.
A neutral leather conditioner can be used to maintain the softness of the leather however ensure this is spot tested and the shoes are thoroughly dry before use.
TIPS FOR METALLIC LEATHER
Metallic leather is a delicate form of leather that uses a laminated finish to provide a smooth and glossy surface. Due to its sensitivity metallic leathers may mark easily so we recommend avoiding contact with sharp or abrasive objects and surfaces. You can gently remove surface dirt by using a clean, dry, soft cloth.
Do not apply any leather care products on metallic leather.
TIPS FOR PATENT LEATHER
The smooth and glossy appearance of patent leather is achieved with a varnish coating providing a durable outer layer for your shoes. To maintain the gloss of patent leather you can use a soft cloth to gently remove surface dirt. Due to its sensitivity to colour transfer ensure you store the shoes in their care bags away from any other leather materials, direct light and/or heat.
TIPS FOR SUEDE
Timeless suede is favoured for its warm, velvety feel and high absorbency of rich colours. It is natural for colour variations to appear due to the rub of the leather. You can gently remove surface dirt and unify the pile of the fabrication by using a soft suede brush. To maintain richness of colour, ensure the shoes are stored in their care bags away from any direct light or heat.
A waterproofing spray may help protect the suede from light water contact. Always spot test products first to ensure colourfastness.
TIPS FOR CALF HAIR
Calf or ‘pony’ hair is calf leather without the pelt removed. It is natural to find colour variations and for calf hair to shed hairs from time to time. You can gently remove surface dirt using a clean, dry, soft cloth by rubbing in the direction of the hair growth. Abrasion may cause irreversible bald patches, so it is important to avoid contact with sharp or abrasive objects and surfaces
Do not apply any leather care products to your calf hair shoes.
TIPS FOR FUR
It is in the nature of fur to sometimes shed hairs which should settle with continued wear. If the fur gets wet, allow the product to dry naturally and out of direct heat. You can gently remove surface dirt by using a clean, dry, soft cloth. Abrasion may cause irreversible bald patches, so it is important to avoid contact with sharp or abrasive objects and surfaces.
Where we do source fur in our collections we aim to do so responsibly.
Consult a leather and fur expert should further assistance be required.
TIPS FOR EXOTIC SKINS
The naturally textured surfaces of exotic skins are delicate, so it is important to avoid contact with sharp or abrasive objects and surfaces. Atmospheric conditions, light exposure and general usage over time may cause scales to naturally lift and/or change colour. You can gently remove surface dirt by using a clean, dry, soft cloth however be mindful not to pull or rub the scales.
You can apply a colourless cream to maintain suppleness of the leather however always conduct a spot test first to ensure colourfastness.
Where we source luxurious snake and lizard skins we aim to do so responsibly.
TIPS FOR SATIN
Our luxuriously smooth satin is sourced and inspected for the highest quality, lustre and durability. Being a naturally delicate fabric, we recommend avoiding contact with sharp or abrasive objects and surfaces that may cause the satin to pull or tear. For satin shoes with crystal embellishments, ensure the shoes are stored in care bags in such a way that the crystals do not come into contact with any part of the satin.
Contact with liquid may cause satin to stain and therefore it is important to keep your shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.
A waterproofing spray may help protect the satin from light water contact. Always spot test products first to ensure colourfastness.
TIPS FOR CRÊPE DE CHINE
A fine, silk-based fabrication with a matte finish, Crêpe de Chine is luxurious and readily absorbent of rich colours. Being naturally delicate, we recommend avoiding contact with sharp or abrasive objects and surfaces that may cause the satin to pull or tear. For Crêpe de Chine shoes with crystal embellishments, ensure the shoes are stored in care bags in such a way that the crystals do not come into contact with any part of the fabrication.
Contact with liquid may cause Crêpe de Chine to stain and therefore it is important to keep your shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.
TIPS FOR METALLIC TEXTILES
Woven fabrics with metallic fibres provide dazzling, sparkling surfaces for our shoes. Due to its delicate nature, we recommend avoiding contact with sharp or abrasive objects and surfaces that may cause the fabric to snag or tear. For metallic textiles with crystal embellishments, ensure the shoes are stored in care bags in such a way that the crystals do not come into contact with any part of the fabrication.
TIPS FOR VELVET
The ever-luxurious velvet has a soft, dense pile and a lustrous sheen. Occasionally, subtle colour variations may occur due to the rub of the pile or on folds or corners of the shoe structure. You can gently remove surface dirt by using a clean, dry, soft cloth. You can lift the velvet pile by gently steaming the outer fabrication.
Do not apply any leather care products to your velvet shoes.
TIPS FOR LINEN, COTTON AND CANVAS
Natural, woven fabrications such as linen, cotton and canvas provide a durable and strong upper material. It is not unusual for natural fibres to fade over time, so we recommend avoiding prolonged exposure to sunlight or strong light. When not in use ensure the shoes are stored in their care bags away from any direct light or heat.
Linen, cotton and canvas are highly absorbent so contact with liquid may cause these fabrications to stain. It is important to keep your shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.
TIPS FOR WOOL AND TWEED
Woven woollen fabrics are hard-wearing and provide a warm, textured feel. Due to its woven nature it is important to avoid contact with sharp or abrasive objects and surfaces that may cause the fabric to snag or tear. Abrasion over time may cause the fabric to pill.
Wool based fabrics are absorbent so contact with liquid may cause these fabrications to stain. It is important to keep your shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.
TIPS FOR LACE
A wedding favourite, lace is a light, open weave fabrication known for its elegant yet delicate nature. It is important to avoid contact with sharp or abrasive objects and surfaces that may catch in the fabric’s open structure. For lace shoes with crystal embellishments, ensure the shoes are stored in care bags in such a way that the crystals do not come into contact with any part of the fabric.
Contact with liquid may cause lace to stain. It is important to keep your shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth.
TIPS FOR RAFFIA
Made from the woven leaves of the raffia palm tree, raffia is hard-wearing and simultaneously soft and flexible. Naturally ventilated with an unlined design, our raffia shoes are intended to be worn barefoot for optimum breathability. Wearing the shoes with socks for first-time wear can help stretch the shoes however as the raffia is naturally dyed be mindful that some colour transfer may occur. Essential oils are naturally present in fibrous raffia and help keep the fabrication soft and supple so for this reason you should not need to apply additional care products.
It is important to keep your raffia shoes safe from rain, alcohol, oil and other liquids. You can gently remove surface dirt by using a clean, dry, soft cloth. If your raffia shoes become wet, stuff them with tissue paper and leave them to dry naturally away from any direct heat or light.
TIPS FOR GLITTER
Glitter covered fabrics or leather result in a sparkly yet coarse surface. While this provides a sense of durability for the shoes it is important to avoid contact with sharp or abrasive objects and surfaces as abrasion can cause loss of glitter.
Do not apply any leather care products to your glitter shoes. You can gently remove surface dirt by using a clean, dry, soft cloth. If the shoes become wet leave them to dry naturally away from any direct heat or light.
TIPS FOR PVC
PVC is often used in our collections, providing glossy surfaces and ‘barely-there’ clear panels. While its durability is high, PVC is a synthetic fibre so its breathability is minimal and the surface may steam up during wear. You can gently remove surface dirt by using a clean, dry, soft cloth. Do not spray the PVC with any leather care products as this may alter the clarity of the fabrication.